Maintenance and Security ensures that your current investment in an Opstreams site stays current indefinitely. Once your site is launched, Refresher will give you priority attention from our full staff pertaining to the following:
- 24/7 ticket support, answered within 24 hours.
- Access to our knowledgebase of user guides and configuration help to answer your questions on an ongoing basis.
- Escalation to senior development staff on time-critical issues.
- Additional email accounts, forwarders, etc. as needed.
- Installing and testing new components upon request, at no extra charge.
It will also guarantee automatic upgrades to:
- Joomla, Wordpress or Weebly.
- Joomla, Wordpress or Weebly extensions (e-newsletters, contact forms, forums, e-commerce, media displays, galleries, etc.).
For QuickStart and Enterprise, M & S is priced at 40% of retail site cost. For custom sites, it will be based as a percent of quoted price..